The challenge
A six-person team manually processed thousands of supplier documents weekly in dozens of formats and languages. Keying errors caused payment delays, supplier disputes and a slow month-end close.
New: AI support assistants that resolve up to 65% of tickets automatically.See how
AI extraction and validation now handles invoices, delivery notes and certificates from more than 900 suppliers with 92% straight-through processing.

-99%
+92 pts
+3.1 pts
-43%
A six-person team manually processed thousands of supplier documents weekly in dozens of formats and languages. Keying errors caused payment delays, supplier disputes and a slow month-end close.
We focused on straight-through processing with safety: automate the confident majority, route exceptions to people with everything they need and never post unvalidated data to the ERP.
Documents arrive by email or supplier portal and are classified automatically. Layout-aware OCR and language models extract headers and line items, which are validated against purchase orders, tax rules and totals. Low-confidence fields appear in a review interface with the source highlighted.
Batch processing time fell from 11 hours to 7 minutes, 92% of documents flow straight through and the finance team closes the month three days faster.
Sampling 5,000 documents across suppliers and formats.
Classification, extraction and validation rules.
Exception queue and ERP posting.
Supplier-by-supplier rollout with accuracy monitoring.


“Supplier paperwork used to consume entire days. Now documents are read, validated and posted to our ERP in minutes, with the tricky cases flagged for review. It simply works.”
Kenji Watanabe
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