Privacy Policy
How AISOFTAGENCY collects, uses and protects your personal information.
Last updated: 15 September 2026
This Privacy Policy explains how AISOFTAGENCY Ltd. (“AISOFTAGENCY”, “we”, “us”) collects, uses and protects personal information when you visit our website, contact us or use our services.
Information we collect
- Contact details you provide, such as your name, email address, phone number, company and country
- Project information you share through our contact and quote forms
- Newsletter subscriptions and communication preferences
- Technical data such as browser type, device and approximate location derived from your IP address
- Usage information about the pages you visit, collected without advertising cookies unless you consent
How we use your information
- To respond to enquiries and prepare proposals
- To deliver, manage and improve our services
- To send newsletters you have subscribed to
- To measure and improve the performance of our website
- To protect our website against spam, fraud and abuse
- To comply with our legal obligations
Legal bases for processing
Where data protection laws such as the GDPR apply, we rely on your consent (for example for newsletters and optional analytics or advertising cookies), our legitimate interests in responding to enquiries and running and securing our business, the performance of a contract and compliance with legal obligations.
Cookies and analytics
Our first-party analytics measure page views without cookies or persistent identifiers. Third-party analytics and advertising tools, such as Google Analytics or the Meta Pixel, are only loaded after you give consent through our cookie banner. You can change your choice at any time by clearing your browser's site data for this website.
How we share information
We do not sell personal information. We share it only with trusted service providers that help us operate — such as hosting, email delivery, analytics and CRM providers — under contracts requiring appropriate protection, or where required by law.
International transfers
We work with clients and providers around the world. When personal data is transferred internationally, we use appropriate safeguards such as standard contractual clauses.
How long we keep information
We keep enquiry and client records for as long as needed to provide our services and meet legal, accounting and reporting requirements, typically up to six years after our last interaction. Newsletter data is kept until you unsubscribe, and raw analytics events are deleted after thirteen months.
Your rights
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information
- Restrict or object to certain processing
- Receive your information in a portable format
- Withdraw consent at any time where processing is based on consent
To exercise your rights, email privacy@aisoftagency.com. You also have the right to complain to your local data protection authority.
Security
We use encryption in transit, access controls, regular updates and monitoring to protect personal information. No method of transmission over the internet is completely secure, but we work continuously to protect your data.
Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.
Contact us
Questions about this policy? Email privacy@aisoftagency.com or write to AISOFTAGENCY Ltd., Gulshan Avenue, Dhaka 1212, Bangladesh.